Service
WPS Service that keeps your systems running
Automation does not stop after installation. You need systems that continue to perform reliably today, tomorrow, and during peak production periods. With WPS Service and Support, we ensure continuity, predictability, and maximum performance of your installations in both horticulture and plant research.
From preventive maintenance and software updates to system optimization and rapid support in case of malfunctions, we know your systems inside and out. When you need us, we are ready. That keeps your processes moving and gives you control and peace of mind.
Service & Support
Automation requires dependable support. Whether you have a question, a technical issue, or require maintenance, the WPS service team understands your system and knows what it takes to keep operations running smoothly.
Whenever possible, we provide remote support. If on site assistance is required, we respond quickly in the Netherlands and internationally.
Service contracts
A service agreement increases operational reliability. With scheduled maintenance, timely updates, and favorable service rates, your installation continues to perform consistently while unplanned downtime is minimized.
You choose the level of support. We ensure everything works as it should.
Service agreements provide stability in daily operations and help keep maintenance costs predictable in both the short and long term.
Preventive maintenance
Systems that operate daily require consistent attention. With preventive maintenance, our specialists inspect the critical components that ensure stable performance. This keeps processes reliable, measurements consistent, and installations operating at peak condition for longer.
By identifying wear and tear or potential issues early, you prevent unnecessary repairs and safeguard the quality of your production process.
Fast on-site support
Sometimes remote assistance is not sufficient. In those cases, our service engineers are ready to be on site as quickly as possible. They know your systems thoroughly and are trained to analyze and resolve technical issues efficiently.
This minimizes the risk of prolonged disruption to your operations.
The advantages of WPS Service
- Support when you need it, with telephone assistance available seven days per week. For customers with a service agreement, on-site support is also available on weekends in addition to phone support whenever necessary.
- Engineers who understand your system and act decisively.
- Spare parts often available immediately or delivered quickly.
Software updates
Software plays a major role in system performance. At WPS, we continuously develop and improve our software solutions. With periodic software updates, you benefit from enhanced functionality, improved reliability, and smarter workflows.
Each update is carefully implemented so your team can start using it immediately.
System optimization
Has your operation changed, or are you looking to improve system performance? With system optimization, we evaluate whether your installation still performs as expected and identify areas for improvement.
We analyze the system in operation and translate our findings into practical improvements. This ensures your installation continues adding value not only today, but also in the future.
